Smart Transfer Cookie Policy

Effective Date: 6 August 2026
Last Updated: 6 August 2026

Cookie Policy

This Cookie Policy explains how Smart Transfer ("Smart Transfer", "we", "our", or "us") uses cookies and similar technologies when you visit our website or use our file transfer services.

By continuing to use our website, you agree to the use of cookies as described in this policy, except where you have disabled them through your browser or our cookie preferences (where available).

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website.

Cookies help websites remember information about your visit, such as:

Your login status
Your preferences
Your language selection
Website settings
Security information
Analytics data

Cookies make websites faster, more secure, and easier to use.

2. Why We Use Cookies

Smart Transfer uses cookies to:

Keep you signed in to your account.
Remember your preferences and settings.
Improve website performance.
Measure website traffic and usage.
Detect and prevent fraud or unauthorized access.
Maintain the security of our Services.
Improve the overall user experience.

We do not use cookies to sell your personal information or track you across the internet for advertising purposes.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of Smart Transfer.

They enable features such as:

User authentication
Secure login sessions
File upload functionality
Website security
Load balancing
Fraud prevention

Without these cookies, the website may not function correctly.

Functional Cookies

These cookies remember your preferences to improve your experience.

Examples include:

Preferred language
Theme or display settings
Recently used options
User interface preferences

Performance and Analytics Cookies

These cookies help us understand how visitors use our website.

They may collect information such as:

Pages visited
Time spent on pages
Device type
Browser type
Operating system
Website performance
Error reports

This information is generally aggregated and used to improve the performance and usability of Smart Transfer.

Security Cookies

Security cookies help us:

Detect suspicious activity
Prevent unauthorized access
Protect user accounts
Reduce fraud
Monitor login sessions
Protect uploaded files

These cookies are essential for keeping Smart Transfer secure.

4. Third-Party Cookies

Some trusted third-party services used by Smart Transfer may place cookies on your device.

These may include providers of:

Website analytics
Cloud hosting
Payment processing
Security monitoring
Content delivery networks (CDNs)

These third parties have their own privacy and cookie policies governing the use of their cookies.

Smart Transfer does not control third-party cookies.

5. How Long Cookies Are Stored

Cookies may remain on your device for different periods depending on their purpose.

Session Cookies

These are temporary cookies that are deleted when you close your browser.

Persistent Cookies

These remain on your device until they expire or are deleted manually.

Persistent cookies help remember your preferences across future visits.

6. Managing Cookies

Most web browsers allow you to control cookies through their settings.

You may:

View stored cookies.
Delete cookies.
Block all cookies.
Block cookies from specific websites.
Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality of Smart Transfer, including login, uploads, downloads, and other features.

7. Do We Track You Across Other Websites?

No.

Smart Transfer does not use cookies to track your browsing activity across unrelated websites for advertising purposes.

We do not sell cookie data to advertisers or data brokers.

8. Advertising Cookies

At this time, Smart Transfer does not use advertising cookies or behavioural advertising technologies.

If this changes in the future, this Cookie Policy will be updated accordingly.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our Services, legal requirements, or the technologies we use.

The latest version will always be available on our website with the updated "Last Updated" date.

10. Contact Us

If you have any questions about this Cookie Policy or how Smart Transfer uses cookies, please contact us:

Smart Transfer

Email: info@smarttransfer.co.za

Summary

Smart Transfer uses cookies to:

Keep your account secure.
Remember your preferences.
Improve website performance.
Understand how our Services are used.
Prevent fraud and abuse.

We do not use cookies to sell your personal information, build advertising profiles, or track your browsing across other websites.

Your privacy and security remain at the core of everything we do.